Returns & Exchanges
At Vega Helmets, we want you to ride with confidence and the perfect fit. If you are not completely satisfied with your purchase, you can return or exchange your gear within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the helmet and all original accessories back into its original packaging, ensuring all protective films and tags are still attached.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned item for safety compliance and condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing